Jubilee Health Insurance and Diamond Trust Bank (DTB) have introduced a new digital payment solution, enabling customers to pay health insurance premiums in flexible instalments. This initiative aims to make healthcare more accessible and affordable by allowing customers to choose payment schedules that fit their financial situations.
Many Kenyans find it challenging to pay annual insurance premiums in one lump sum, which prevents them from securing coverage. The new “Lipa Polepole” option addresses this barrier, giving customers the freedom to spread payments over manageable instalments, thus easing the financial burden of healthcare access.
The introduction of flexible payments is a great advancement in Kenya’s health insurance sector. According to the Kenya Demographic and Health Survey (KDHS) 2022, over 20% of Kenyans lack health insurance, while 30% face severe financial strain from healthcare costs due to the burden of upfront payments.